Mon-Fri, 9am-5pm

Shipping Info


Shipping - Australia

All orders will be sent via Australia Post. Please allow 3-6 working days for delivery. If you are waiting on delivery please feel free to email Please wait until after 8 days from your order to ensure sufficient time for the product to arrive.

Shipping - International

We offer free, tracked shipping on all orders, worldwide via DHL.* You should expect delivery from 6-12* business days for standard shipping and 2-5 business days for express shipping.

*All shipping times exclude clearance/ customs delays.

Duty & VAT

In the event than an international shipment attracts import charges, you are required to pay all outstanding charges to receive. These charges unable to be paid for, or reimbursed by Matcha Machine. For more information please see the duty calculator here.